Last Updated: November 20, 2025
Petrova Law PLLC is committed to protecting your privacy. This Privacy Policy (the “Policy”) explains how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”).
By using the Service, you agree to the terms of this Policy. Petrova Law PLLC reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.
What Personal Information is collected about you
Through the use of the Service, Petrova Law PLLC will receive the following information: your mobile phone number when you send a text message to us and the text of messages that you send to us. We collect information that you provide directly to us, including your name, contact information, and any other information you share in connection with our legal services. This includes SMS text messaging data such as your mobile phone number, opt-in consent records, and message history related to your legal representation.
How Petrova Law PLLC uses Personal Information about you
We use Personal Information to contact you in the process of representing our clients.
Each message that you send through the Service is stored by our voice over Internet protocol provider.
We use the information we collect to:
- Provide legal services and communicate with you about your case
- Respond to your inquiries and requests
- Send important updates and notifications about your legal matters
- Maintain accurate records of our communications
- Comply with our legal and regulatory obligations
SMS Terms and Conditions
Upon messaging opt-in, the end user agrees to receive messages from Petrova Law regarding your matter and communication with our firm.
End users can opt-out by replying STOP or request more information by replying HELP.
Message frequency varies. Message and data rates may apply.
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at [email protected].
Disclosure of your information
The SMS consent and your phone numbers will never be shared with third parties or affiliates under any circumstances. We will not rent or sell your Personal Information to other companies or individuals. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use or disclose such information in any of the following limited circumstances:
- We need to enforce our Terms of Service.
- We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Petrova Law PLLC is not accountable in any way for any liability or reimbursement.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
- We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Petrova Law PLLC’s Terms of Service, or as otherwise required by law.
- We transfer Personal Information about you if Petrova Law PLLC is, or its assets are, acquired by, or merged with, another company.
Security
Petrova Law PLLC takes precautions to ensure the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Questions or concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time at 336-310-1210.